- Paris49 rue Cambon
- Geneva4 Rue du Mont-Blanc
- GenevaDepartures T1, Geneva Airport
- London32 Dover Street
W1S 4NE, Mayfair
Shipping & Returns Shipping & Returns
Thanks for shopping at NOUS LLC.
If you are not entirely satisfied with your purchase, we're here to help.
Take advantage of our cheap shipping policy:
- Free shipping in Europe
Once shipped you will receive your tracking order number by email.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a few days, depending on your card issuer's policies.
NOUS will take responsibility for paying the shipping costs for returning your item.
Thank you for shopping with NOUS!